Knowledge Base / Gateways

In my ProLinx module, I am unsuccessful in downloading the configuration using ProSoft Configuration Builder. I get a 'Xfer PROTOCOL' message that freezes during download. Why?

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(See 'download.jpg' file attachment)

We have seen instances where improper jumper settings on the CPU board from the manufacturer will cause this to occur. 

Please contact ProSoft Technical Support for further details. 
Phone: (661)716-5100
Email: [email protected]

You can also download your configuration file(s) using HyperTerminal.  You will need to 'Export' your configuration files from ProSoft Configuration Builder onto your Desktop.